Kirk's Philosophy

Robinson Automotive stands out from all the rest because we put our customers first by providing five assurances:

1. Investing in our staff:

I want to make sure that we have the most current diagnostic equipment and technical information, to quickly and accurately identify mechanical problems with your vehicle.

Like a surgeon, we also must keep on learning so we can accurately repair your vehicle and prevent any problems down the road. Our staff is constantly updating their training on new equipment and automotive systems in order to repair your car properly the first time.

2. Providing an Experienced Team:

Our staff have an average of 25 years experience per person. They have seen and worked on every automobile and automotive problem you can think of. I pride myself in providing our customers with the highest skilled technicians possible.

3. Our Service Policy:

Our service policy is very simple, we overservice because our customers are extremely important to us.

We look after all the details to make sure you enjoy a worry free experience at our shop.

4. Clear and Concise Explanation:

We will not explain a problem in garage jargon to you. We will explain our findings to you in clear and easy to understand language, explain our recommendation, provide a concise cost estimate and give you a completion time for the work.

5. No Surprises:

The only surprises we all like are on our birthdays and special occasions, but not on your automobile repair. Once you approve our quote, you will not be surprised with additional charges. All repair costs and any supplementary work required must be authorized by you, it's that simple.